Frequently Asked Questions
Valair Airport Parking is available 24 hours/day.
Valair Airport Parking is available 24 hours a day, every day. Valair works with a flexible operating schedule to support all customers and we are available by booking online. Valair manages cost by maintaining proper staffing levels to fit reservation requirements.
In addition Valair Airport Parking does support drive-ins between the hours of 4:00 AM – 9:00 AM and 2:00 PM – 12:00 AM everyday.
We are located 2 min from John C. Munro Hamilton International Airport. 8555 Airport rd Hamilton L0R 1W0
You can modify or cancel your parking reservation up to 24 hours prior to the start time of your service. Valair will provide a full credit to your account, which has no expiration date and is transferable toward your future airport parking reservations. Any cancellation processed less than 24 hours prior to your reservation time will be subject to a credit less 25% of the total amount. To modify or cancel a reservation, please send us an email at “firstname.lastname@example.org“.
Calculating your parking fee with Valair Airport Parking
We calculate our days based on the time the vehicle is dropped off with us on the day of your departure. For example, if your departure date is January 1 at 5:00 a.m., your one-day coverage is calculated from January 1 at 5:00 a.m. to January 2 at 5:00 a.m.
Please note that we do allow a 1 hour grace period after 24 hours, meaning no hourly charge will begin until after 6:00 a.m (25 hours after check-in).
We ask that you provide an electronic or hard copy of your parking reservation should be presented to a customer service agent on the day of check-in (departure).
A copy will expedite the check-in process, but we should be able to find and validate you in our reservation system, if you do not have it.
All Payments must be made online, at https://patrons.valair.io
Please call our valet representatives at (437) 227-3900 if you have any questions or concerns about your reservation. Please note that this line is dedicated for pick-up and drop-off only.
For any inquiries about our airport valet parking services, as well as questions or concerns regarding valet parking reservations, please send an email to email@example.com, and a Valair customer service agent will follow up within 48 hours.
Our valet agents offer complimentary booster packs for your aid.
Off-site Parking near the Hamilton International Airport
Valair Airport Parking is the only off-site parking lot located near the John C. Munro Hamilton International Airport dedicated to providing short and long term parking solutions for travellers flying out of Hamilton.
It is located in close proximity, approximately 2 minutes from the entrance to the airport.
Valair is located at 8555 Airport Road, Mount Hope (Hamilton), ON